Telephone Support

You are welcome to call the CyberLink's Technical Support Hotline at the phone number listed below during hours of availability:


CyberLink Technical Support Information
Support Phone Number	(886) 2-8667-1298
Support Hours	9:00 a.m. -5:00 p.m. Taiwan time (GMT +8:00) Monday to Friday, excluding holidays

Note: Technical support is only offered to registered users. Please be sure to have your CD-key (located on your CD case) on hand when calling.

When calling for support, please have your computer ready and provide us with the following information:

your registered CD-key
the product version
the version of Windows installed on your system
the hardware devices on your system and their specifications
the wording of any warning messages that were displayed (You may want to write this down or make a screen capture.)
a detailed description of the problem and under what circumstances it occurred